🧭Why Are Pictures From Another Job Showing Up In This Report?

This is likley because you are confusing the mobile media from the media folder tool.

Understanding Mobile Media vs. Local Media

If you've ever felt like ScribeWare is confusing, or it seems like photos from one job are appearing in another, this guide explains what's actually happening.

The important thing to understand is that photos are not being mixed between jobs. What you're seeing is usually the result of how Local Media works.

Mobile Media

Each inspection job has its own Mobile Media section.

• Mobile Media contains only the photos taken with the ScribeWare mobile app for that specific inspection.

• These images are synced through the cloud and belong only to that report.

• Photos from one job will never appear in another job's Mobile Media.

Local Media

Local Media works differently.

Instead of storing images inside a report, Local Media simply creates a connection to a folder on your computer.

To connect a folder:

1. Open a report.

2. Click the Local Media icon.

3. Click the folder button.

4. Browse to the folder on your computer that contains your images.

5. Select the folder.

Once connected, ScribeWare displays the contents of that folder.

Important: ScribeWare is not copying or syncing these images. It is simply viewing the folder you've selected.

When you insert one of those images into the report, that image is then added to the report and synced to the cloud.

Why the Same Images Appear in Multiple Jobs

This is where confusion often happens.

Imagine you connect the same folder in Test Job 1.

Later, you open Test Job 2 and click Local Media.

If Local Media is still connected to that same folder, you'll see exactly the same images.

This does not mean the reports are sharing photos.

It simply means both reports are looking at the same folder on your computer.

Again, Mobile Media remains completely separate for each inspection.

Organizing Multiple Types of Media

One of the advantages of Local Media is that you can create multiple media folders for different types of images.

For example, you might create separate Local Media folders for:

• Sewer Scope

• Infrared

• Drone Photos

To do this:

1. Open the Local Media panel.

2. Click the three dots menu.

3. Choose Add Local Media Folder.

4. Rename the folder to match the type of media you want to organize.

5. Connect it to the appropriate folder on your computer.

This makes it easy to keep specialty images organized while still using the mobile app for your regular inspection photos.

Changing the Connected Folder

At any time, you can connect Local Media to a different folder.

Simply:

1. Open the Local Media panel.

2. Click the folder icon.

3. Browse to a different folder.

4. Select the new folder.

Local Media will immediately display the images from the newly selected location.

Key Takeaways

• Mobile Media contains photos taken with the ScribeWare mobile app and is unique to each report.

• Local Media is simply a connection to a folder on your computer.

• Seeing the same images in multiple reports usually means both reports are connected to the same Local Media folder.

• Images are only added to a report when you insert them.

• Creating separate Local Media folders for items like sewer scopes, infrared images, or drone photos can help keep your workflow organized.